* Kindly Mark and Vote this reply if it helps please, as it will be beneficial to more Community members reading here. If the issue still exists, since we have a dedicated support channel for Outlook 2016 for Mac issues, to getĪ better support, if issue occurs on Outlook 2016 client, it is recommended that you contact Outlook for Mac experts by clicking on ContactĪnna - * Beware of scammers posting fake support numbers here. Meanwhile, to get a better experience, please check for updates if the Outlook Mac client isn’t the latest version. The Outlook client isn’t working on offline. Other Methods Turn off iCloud and go backup all of your mail. I deleted the Gmail account and then did 'Add new account' in Settings, and when I typed in the password, it displayed check marks next to everything including the password. If the error still exists after updated the account configuration settings, please check whether you are in a stable network connection, and try to switch to a different network environment, make sure Change the password for Microsoft Exchange email account or Yahoo account and retest to make sure the connection is now working. I had to type in my password the first time I opened the inbox, but then it said 'Cannot get mail - Connection to server failed'. ![]() ![]() According to your issue, firstly please kindly follow the articles to check and update your email account settings:
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